Aspect Mobile Team

Steve Matthews

		Steve Matthews With over nine years in the B2B mobile communications arena, working with some of the largest providers within the UK, Steve has the lions share of experience. After working through the indirect dealer channel with the likes of John Caudwell's 4U group and Vodafone's Number One partner, Wish Communications, at senior management level Steve then was directly employed by Orange for three years. Steve was responsible for driving performance levels and customer satisfaction throughout the UK as National Sales Director within their direct sales force. "There are many competitors within this market but not many perform very well. Promises are easily made and very rarely delivered and we hope to drag the industry up to our standards with the key philosophy of providing simple, honest ethical sales coupled with local flexible customer service".

		Mandip Singarda Mandip came to the industry through time served in one of the nations great institutions, BT. After 7 years at senior management level he left to establish a successful business in food retail and after selling his chain of restaurants to a national group feels this industry can learn a lot about customer experience and levels of ongoing service that are so key in other vocations. "It's all about winning high quality customers and keeping them for the long term. This can only be done by listening and learning immediately from the first meeting and throughout the business relationship. So many of our competitors cut and run and hope to retain the business when contract renewal is due. We will break this cycle at Aspect"